Privacy Policy

At Café Bistro, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, order online through Glovo, or interact with us in any capacity.

1. Information We Collect

We collect personal information to provide you with exceptional service and to enhance your dining experience. This may include:

  • Contact Information: Name, phone number, and email address when you make reservations, sign up for newsletters, or contact us.
  • Order Information: Details related to your food orders placed via Glovo.
  • Usage Data: Information such as your IP address, browser type, and pages visited on our website, collected through cookies and analytics tools.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process and deliver your orders through Glovo.
  • To respond to inquiries and provide customer support.
  • To send updates, promotions, and offers (if you have opted in).
  • To improve our website and services based on user interactions and feedback.

3. Sharing of Information

Café Bistro values your privacy and ensures your information is shared only as necessary:

  • Third-Party Services: Your information may be shared with Glovo to process online orders.
  • Legal Compliance: If required by law, we may share information with authorities.

We will never sell your information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect data on site performance. You can manage or disable cookies through your browser settings, although this may limit some website functionality.

5. Data Security

We employ robust measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system can guarantee absolute security.

6. Third-Party Links

Our website may include links to third-party services, such as Glovo. We are not responsible for the privacy practices of these external platforms and recommend reviewing their privacy policies.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, correct, or delete your information.
  • The right to withdraw consent for marketing communications.
  • The right to file a complaint with a regulatory authority if you believe your rights have been violated.

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

Café Bistro reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

9. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:
Email: info@cafebistro.co.ke
Phone: 0703272033
Address: Café Bistro, Rubis Nyayo Stadium Service Station, Nairobi, Kenya

Thank you for trusting Café Bistro. Your privacy and satisfaction are our priorities.